This Privacy Policy describes how Removalfloranew ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit removalfloranew.world or enroll in our functional activity online session programs.
1. Who we are
Removalfloranew
23447 Cabot Blvd, Hayward, CA 94545, United States
Email: question@removalfloranew.world
Phone: +1 (510) 264-5850
2. Information we collect
- Identifiers: name, email address, phone number, billing address
- Commercial information: program selections, enrollment history, payment records
- Internet activity: IP address, browser type, pages viewed, referral URLs
- Communications: messages you send via forms, email, or phone
- Cookie data: as described in our Cookies Policy
3. How we collect information
We collect information directly from you, automatically through cookies and similar technologies (with consent where required), and from service providers that support our operations.
4. How we use information
- Provide, operate, and improve our programs and website
- Process enrollments, payments, and customer support requests
- Send transactional messages (confirmations, schedule updates)
- Send marketing communications only where permitted by law and your preferences
- Detect fraud, secure our systems, and comply with legal obligations
5. Legal bases (where applicable)
For visitors in jurisdictions that require a legal basis (including the EEA/UK), we rely on contract necessity, legitimate interests, consent (for non-essential cookies and certain marketing), and legal obligation. U.S. residents: see our California Privacy Notice for state-specific rights.
6. How we share information
We do not sell your personal information. We may share information with:
- Service providers (hosting, email, payment processing, analytics with consent)
- Professional advisors (lawyers, accountants) under confidentiality duties
- Authorities when required by law or to protect rights and safety
- Successors in connection with a merger or asset sale, with notice where required
7. Retention
We retain contact and enrollment records for up to 7 years where needed for tax, accounting, or dispute resolution. Marketing suppression lists are retained as long as needed to honor opt-out requests. Server logs are typically retained up to 12 months.
8. Security
We use administrative, technical, and physical safeguards including HTTPS encryption, access controls, and vendor due diligence. No method of transmission over the Internet is 100% secure.
9. Your choices and rights
- Marketing emails: unsubscribe using the link in any promotional email
- Cookies: manage preferences via our Cookie Settings banner
- California residents: rights to know, delete, correct, and opt out of sale/sharing—see California Privacy Notice
- Other state privacy laws: residents of Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may have similar rights—contact us to submit a request
10. Children's privacy (COPPA)
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe we collected such information, contact us and we will delete it.
11. Do Not Track
Some browsers transmit "Do Not Track" signals. Because there is no uniform standard, we do not respond to all DNT signals. You may still use Cookie Settings to limit optional tracking.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be posted on this page.
13. Contact us
For privacy questions or requests: question@removalfloranew.world or +1 (510) 264-5850.